The Color Ring

To protect the longevity and integrity of your Olive & Ivy hair, we recommend:

• Using professional, extension-safe products free of sulfates, parabens, and harsh alcohols

• Brushing gently from ends to root with a loop brush or extension-safe detangler

• Sleeping with hair in a loose braid or silk bonnet to reduce friction

• Avoiding excessive heat and always using a heat protectant

• Keeping sunscreen, tanning products, and chlorine away from the hair, as they may cause discoloration

With proper care, Olive & Ivy extensions maintain their softness, color, and seamless blend—wear after wear.

All Olive & Ivy orders are processed with care to ensure quality and consistency. Shipping and processing times will be updated soon.

Please note: Due to the nature of the product, all hair extension sales are final sale. However, we offer exchanges for unopened, unused hair within 5 days of delivery.

To request an exchange, please contact us with your order number. Products must be in original condition and packaging.

We recommend reviewing your order carefully before checkout. Our team is happy to assist with any questions prior to purchase.